Terms and Conditions – 28 Days Free Remote Support

1. The free trial is for unlimited remote support (see point 4) during office hours of 9am – 5:30pm Mon-Fri for a period of 28 days valid from completion of registration.
2. Any support required outside of these times will incur a consultation fee.
3. If you require any additional services from ZebraHosts outside of Remote IT Support a fee would be applicable.
4. Support will only be available for servers, desktop PCs, laptops and for Windows XP/Vista, Windows Server 2003 & 2008 software running on these systems
5. There is a 25 system limit per registration.
6. Support will only be given to systems based at the office location specified in the registration process.
7. All issues reported by telephone or e-mail must be done so by the designated contact whose details were given at registration
8. An alternative contact name for reporting issues can be provided by written notification (e-mail, letter, fax) which includes the company letterhead.
9. ZebraHosts reserves the right to refuse the provision of support where it finds that information given during registration was incorrect.
10. ZebraHosts reserves the right to refuse service or withdraw the offer at any stage.
11. ZebraHosts does not accept liability for any data lost during the free trial period.
12. You will be notified when the trial period has ended and given information on receiving continuing support from ZebraHosts Ltd.