Client
Enigma Interactive
Profile
Enigma Interactive are a leading UK based New Media developer specialising in the production of innovative website design, multimedia and bespoke software solutions for commercial and public sector clients.
Based in Newcastle-upon-Tyne, Enigma was ranked as the No.1 New Media Agency in the North East by industry publication New Media Age in 2005
Based in Newcastle-upon-Tyne, Enigma was ranked as the No.1 New Media Agency in the North East by industry publication New Media Age in 2005
Service
Enigma currently house four servers at the ZebraHosts datacentre, primarily used to host websites. Enigma can connect to these servers from their own premises for backup and maintenance purposes.
Recently ZebraHosts have developed a tailor made Domain Name System (DNS) solution for Enigma who switched to ZebraHosts for this service due its reliability and stability which their previous supplier lacked.
Recently ZebraHosts have developed a tailor made Domain Name System (DNS) solution for Enigma who switched to ZebraHosts for this service due its reliability and stability which their previous supplier lacked.
Background
Enigma have been a customer of ZebraHosts for over five years and initially chose Zebra due to it being one of the few high calibre datacentres within the North-east.
Although Enigma are based within a few minutes walk of the ZebraHosts datacentre, it’s location is somewhat irrelevant as it is the quality and standard of service that has kept Enigma loyal to the company over the years.
Although Enigma are based within a few minutes walk of the ZebraHosts datacentre, it’s location is somewhat irrelevant as it is the quality and standard of service that has kept Enigma loyal to the company over the years.
Comments
David Graham, Head of Software Development at Enigma Interactive comments:
ZebraHosts has excellent support levels, with expert staff always on hand to take calls and resolve issues as and when they happen."
If we ever have a problem we know that it will be resolved quickly and efficiently. All of the staff at ZebraHosts have great technical knowledge and they are always willing to take our calls and offer advice."
ZebraHosts has excellent support levels, with expert staff always on hand to take calls and resolve issues as and when they happen."
If we ever have a problem we know that it will be resolved quickly and efficiently. All of the staff at ZebraHosts have great technical knowledge and they are always willing to take our calls and offer advice."
Result
ZebraHosts ensure that servers stay up and running with minimal disruption. Its expert team of staff are on hand to offer advice and guidance to customers and resolve issues as and when they happen.
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Customer Quotes
"ZebraHosts offer a great level of service, excellent advice and fantastic response time."Andy Dumbell, Web Development Manager, Eagle Eye
"ZebraHosts' service has always been top notch and they are always on hand with support and advice"
Christine Charlton, Harlow Printing Limited
"I found the staff to be extremely knowledgable, helpful and efficient. They were a pleasure to work with."
Peter Everett, IT Manager, Plant & Consumable Services Ltd
