Ling Sirivong, Author at Transforming Solutions Inc. https://transforming.com/author/ling/ People. Process. Progress. Tue, 17 Jun 2025 16:37:57 +0000 en-US hourly 1 https://transforming.com/wp-content/uploads/2018/11/cropped-TSI-ICON-F-01-32x32.jpg Ling Sirivong, Author at Transforming Solutions Inc. https://transforming.com/author/ling/ 32 32 30 Years Bold: A Vision, Wonderful Memories Helping Our Clients Get to Their “Next Level” https://transforming.com/2025/06/17/30-years-bold-stories-that-built-us/ https://transforming.com/2025/06/17/30-years-bold-stories-that-built-us/#respond Tue, 17 Jun 2025 15:35:22 +0000 https://transforming.com/?p=16734 🎉A Message from Our Founder Wow, where has the time gone? Just about 360 months ago, after starting my career at Andersen Consulting (now Accenture) and working for two other consulting firms, I felt constrained by internal politics, vendor preferences, and biases, which prevented me from serving my clients in the most positive manner. Ultimately,

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🎉A Message from Our Founder

Wow, where has the time gone? Just about 360 months ago, after starting my career at Andersen Consulting (now Accenture) and working for two other consulting firms, I felt constrained by internal politics, vendor preferences, and biases, which prevented me from serving my clients in the most positive manner. Ultimately, I wanted to start a consulting firm where our culture prioritized putting clients’ needs and objectives first, always.

The result?  Transforming Solutions, Inc. was born in the spare bedroom of a Bucktown home in Chicago. Since then, we’ve grown steadily, serving over 250 corporations and universities, including many that have appeared on the fastest-growing company and leading university lists.

I’m so grateful to our clients who took a chance on TSI when we were starting out and to my wonderful, talented, and hard-working team.  I appreciate all that you do and your openness to learn, grow and make each other better. You’ve made me better.

I’m genuinely excited about the road ahead—and I’ve never been more confident that our culture, brought to life by our incredibly talented team, is what will continue to set us apart. Yes, our strength lies in aligning technology, organizational change, and the constituent experience. But at the heart of it all is the trust our clients place in us. That trust—and the chemistry we’ve built with both clients and colleagues—is something truly rare and special.

The past 30 years have been remarkable. Here’s to the next 30.

With gratitude, 

Dan Feely

President of TSI

🕰️ From Spare Bedroom to Board Rooms

2025: Celebrating 30 years with hundreds of successful projects and a team built on trust and a shared vision.

1995: TSI is founded in the Bucktown neighborhood in Chicago, serving primarily mid-market, growth-oriented corporations

1996 – 2000: Helped many corporations improve processes and select ERP, HRMS/HCM, CRM and other enterprise systems ahead of Y2K.

2001 – 2003: Assisted many growth-oriented corporations in moving from “brick and mortar” to e-commerce and the web

2004: Completed our first large-scale university digital transformation (the University of Illinois System)

2005: Expanded services to include CRM and enterprise change programs

2017: Rainbows and Unicorns start showing up in our workshops, helping our clients dream about “what could be”

2018: TSI begins helping non-profits, including one of the largest faith-based non-profits in the US

2020: Guided many organizations through successful digital transformations and strategic planning projects during the pandemic

2020: Celebrating 30 years and getting ready for the next 30+.

đź”® Looking Ahead: What’s Next?

As we celebrate the past, we’re excited for what’s to come:

  • Expanding our work with universities and nonprofits
  • Investing in Artificial Intelligence, new change enablement tools, and digital transformation strategies
  • Continuing to support clients with a human-first, data-informed approach and delivering our services with a personalized touch.

It’s not just about fixing problems—it’s about building better ways of working together, so our clients can go further, faster.

🥂 Thank You for 30 Years of Trust and Collaboration

Whether you’ve been with us from the beginning or just joined us on the journey, thank you. Your collaboration, confidence, and shared purpose have made TSI what it is today. We look forward to the next chapter, with the same passion that started it all, in that spare bedroom 30 years ago.

Dan Feely
President
Transforming Solutions, Inc.

Connect with TSI and Join us in Celebrating our Anniversary by Supporting Our Community

If you are not connected with TSI, click here to receive our periodic newsletter, and for LinkedIn, click here.

While we continue to strive to be the best in our industry, our intention is not only to serve our clients, but also to support our surrounding communities. TSI has been proud to call Chicago home for the last 30 years and to work with non-profit organizations like the NIU Foundation, Northern Illinois Food Bank, the Greater Chicago Food Depository, and Feeding America, who continue to serve those in need.

If you’re looking to support worthwhile causes, we hope you’ll consider joining TSI and helping these incredible organizations.

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Your 2024 Wrapped With TSI https://transforming.com/2024/12/20/your-2024-wrapped-with-tsi/ https://transforming.com/2024/12/20/your-2024-wrapped-with-tsi/#respond Fri, 20 Dec 2024 21:06:44 +0000 https://transforming.com/?p=16670 Friends of TSI – Thank You and Happy Holidays! 2024 has been a wonderful and productive year.  We’ve been able to help many corporations, higher education institutions, and non-profit organizations with their most important organizational change, technology strategy, process improvement, and training engagements. We are grateful for those who have spread the good word about our work, opening doors

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Friends of TSI – Thank You and Happy Holidays!

2024 has been a wonderful and productive year.  We’ve been able to help many corporationshigher education institutions, and non-profit organizations with their most important organizational change, technology strategy, process improvement, and training engagements. We are grateful for those who have spread the good word about our work, opening doors to new projects and connections. Stay warm and let’s stay connected in 2025!

As the holiday season approaches, we wish you joyous celebrations and a fantastic New Year! Thank you for your continued engagement with us at TSI.


Our TSI Community

Thank you for joining our online community over on LinkedIn this past year. We shared #MotivationMonday, #TransformationTuesday, and a few #ThrowbackThursdays. We shared on-site project experience, read insightful articles, and connected with new professionals. Follow us on LinkedIn and share with your community about all things TSI in 2025!


We are so thankful for all of the amazing authors including guest contributors and our very own consultants.

Here are your favorite blog posts from this past year:

  1. Change Culture by NOT Changing Culture
  2. 4 Reasons Why Your CRM Project Will Fail (and How to Make It a Success)
  3. 9 Tips for Curing Project Induced Insomnia
  4. Focusing on the Right Mindset for Digital Transformation
  5. 5 Guiding Process Improvement Principles

Visit TSI Insight to see what else our authors wrote

We are proud to partner with organizations to deliver impactful solutions across a variety of key project areas. Here are the project types that have been in high demand this year:

  • Process & Performance Improvement
  • Customer & Constituent Experience
  • Program & Project Management
  • Technology Assessment and Software Selection
  • Organizational Change Management
  • Strategic Planning

Here are the top organizational improvement trends for growth-oriented organizations:

  1. AI & Automation: Optimizing processes, decision-making, and efficiency with AI tools and automation.
  2. Hybrid Work Models: Balancing remote and in-office work with flexible, outcome-based structures.
  3. Data-Driven Decisions: Leveraging real-time analytics and predictive insights for strategic growth.
  4. Employee Experience & Wellbeing: Prioritizing mental health, development, and satisfaction to retain talent.
  5. Agile Structures: Adopting cross-functional teams and flatter hierarchies for faster innovation.
  1. Change Readiness Assessment
  2. Delivery Effectiveness Assessment

Our team is committed to sharing relevant and helpful information from knowledgeable sources. This is why most of our content is produced by TSI’s Founder and Senior Consultants.

  1. Dan Feely: What Making Pizza has Taught Me about Process Transformation
  2. Kyle Glick: Are You REALLY Enhancing Your Customer Experience (CX) To Create an Unfair Advantage For You? Or For Your Competition?
  3. Ling Sirivong: 34 Years Later – Is the Discipline of “Process Reengineering” Still Relevant in 2024?

Looking For a Transformation Partner?

Email us to get started. It takes the right combination of capacity to do the work, along with expertise, objectivity, and a mindset to get work done. TSI has a great track record of helping organizations change their processes, technology, and ultimately their results. Let’s see if we are the right fit for you.


Please feel free to forward this newsletter to your network and thank you for taking the time to stay connected with TSI. For offerings and services please email tsi@transforming.com.

Subscribe to our monthly newsletter here.

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Are You REALLY Enhancing Your Customer Experience (CX) To Create an Unfair Advantage For You? Or For Your Competition? https://transforming.com/2024/09/06/are-you-really-enhancing-your-customer-experience-cx-to-create-an-unfair-advantage-for-you-or-for-your-competition/ Fri, 06 Sep 2024 13:28:00 +0000 https://transforming.com/?p=16655 While the predictions from Gartner and Oracle in previous years highlighted the rising importance of customer experience, it’s undeniable that in 2024, CX is not just a competitive advantage, but a business imperative. Regardless, few professionals would argue that the emphasis on an organization’s Customer Experience, (i.e., CX is the product of an interaction, including

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While the predictions from Gartner and Oracle in previous years highlighted the rising importance of customer experience, it’s undeniable that in 2024, CX is not just a competitive advantage, but a business imperative. Regardless, few professionals would argue that the emphasis on an organization’s Customer Experience, (i.e., CX is the product of an interaction, including the resulting perceptions, between an organization and a customer over the duration of their relationship)  is not simply a fad, but an important tool to achieve what industry leaders like Seth Godin and Clay Hebert (among many others), recommend to connect to those vital to that organization. As Ian Altman says in Forbes: “it has become clear that we are in a Connection Economy. “

As we say at TSI, “the Customer Experience is the glue to make the connections come to life.”  Recently, it seems that there is something incongruent with the articles and statistics I read, the experiences we have with our clients and other organizations contemplating new strategies in this area.  Perhaps it is just what we are seeing here, I would posit that it appears many companies and higher education institutions are simply going through the motions in this area.

How are you approaching this change?
How are you TRULY enhancing your Customer Experience?
I want to use this short article to hit 3 points that will have a BIG impact for your organization in enhancing your customer experience:

1. Start by honing your CX awareness skills; these will pay off for you if you are planning to enhance or improve the customer experience within your organization.

2. Rather than simply going through the motions, use CX to create a real, legit, unfair advantage for your organization.

3. Expect the journey to be difficult, but prepare to persevere.

Hone your CX awareness skills

I challenge you to book your next business trip, make a doctor’s appointment, plan a vacation, buy a car, get a mortgage (or refinance your existing one), drive a car in Mexico (well maybe we’ll save that story for another day), apply for a college course (or apply to a university).

After completing one or more of these, take a step back and assess how these experiences were in terms of the following:

1. How ETDBW (Easy to do business with) was this organization, or process? What best reflects the impression the vendor left? Ask yourself the following:

  • Do they care about your business?
  • Would they rather maximize profit on one transaction, or have you become a loyal customer for a lifetime?
  • Does your time matter to them?
  • How would you rate the experience overall?

2. Aside from the efficiency and effectiveness aspect of the transaction, did the transaction have any emotional connection that left you with a memory that was more positive, neutral or negative in nature? Many of the readers of this likely saw the video from a recent United flight when a ticketed passenger was removed against his will, simply because the plane was over-booked, and members of the United crew had no room to board.  Based on the reaction by United’s CEO, that was not the intended emotional connection the organization was hoping to achieve. And although this example can be seen as an outlier, both in terms of how ridiculous the situation, as well as how vastly the customer’s “experience” was shared on social media, consider the financial effects alone. Fortune reports that United Airlines’ stock has dropped $1.4 Billion since this controversy took place!

In each of these examples, the business or higher education institution on the other end of the transaction would accurately tell you that they are in a very competitive industry.  Yet, at the risk of generalizing, each of these examples is, what we in consulting refer to as “opportunity-rich” with respect to how they often fail to create a memorable, meaningful and intentional moment that matters to the customer. Or, in United’s example, just the opposite.

Become a CX Jedi warrior to develop awareness skills that you can apply in your organization.

Your Legit Unfair Advantage

When we consult with our clients or lead CX training workshops on the topic of developing an improved Customer Experience, we emphasize the notion of creating, in very tangible terms, the organization’s unfair advantage (UA). Yeah, it sounds a little like defining your own super power.  In fact, it is a LOT like creating your organizational super power.

What do you want to be KNOWN for?  What will you be famous for?

We look at it this way – your UA is a function of your organization’s: 

Quality x Originality/Uniqueness x Service x Convenience/Comfort/Location x Price

There is a lot to unpack in this formula and you and your colleagues could easily spend a few focused work sessions on this topic.  Don’t expect to nail it on the first time.   But if you can truly understand, from your customer’s perspective, what are the “moments that matter” and define your unfair advantage that provides a unique and memorable CX, you are on your way.

Yes, it’s hard, but Worth it!

In short, a positively memorable CX matters! Why? It’s certainly a logical leap to think that a customer who has an excellent experience, remembers it.  Because of one positive experience, they can tell others about it; sometimes even becoming mini marketers for that product or service.  Further, those that are loyal, having had a positive experience are retained, becoming much more likely to buy a product or service over and over.

Consider the following:  Studies by Bain & Company, along with Earl Sasser of the Harvard Business School, have shown that even a 5 percent increase in customer retention can lead to an increase in profits of between 25 and 95 percent.

There are several reasons why this small increase in retention can have such a substantial impact on profits:

1. Customers are likely to spend more with companies they’ve already done business with. Particularly with small businesses that don’t have a lot of brand recognition, a customer’s first purchase or two can be considered somewhat of a risk. So they are likely to keep the cost relatively small, and then increase spending as the relationship grows.

2. Repeat customers are more likely to refer others. Bain & Company’s research showed that after just one purchase from an online apparel retailer, an average shopper was likely to refer three other people to the site. But a customer that made ten purchases from an online apparel retailer was likely to refer seven different people to the site.

So what?
Creating a positively memorable experience is HARD!  Especially for an organization that has any degree of complexity around the following:
  • The types of products/services your customers want;
  • How easy or hard, fast or slow, manual or automated, simple or cumbersome it is for you to quote/price the right products/services;
  • How easy or hard, fast or slow, manual or automated, simple or cumbersome it is for them to order it, receive it, process the invoice, and actually pay for it.
  • What about the delivery, set up/configuration, training, etc., how seamless are these processes?
  • Do you have numerous people involved, sometimes with “less than ideal” coordination when you think about those involved from a contracting, pricing, order processing/execution, set up, training, implementation touchpoints?

In closing, I urge you to start this journey. Now. Waiting only lets your competition gain ground on you.  Follow the three steps you just learned:

1. Hone your CX awareness skills – these will pay off for you as you can be the CX Jedi that design’s the amazing and enhanced customer experience for your organization.

2. Use CX to create a real, legit unfair advantage for your organization – consider how your organization can effectively complete largely, if not solely, on the basis of the experience.

3. Lastly, expect the journey to be difficult and prepare to persevere – consider TSI’s Change Readiness Survey as a tool to assess your organization’s readiness to change.

As you know, TSI is always happy to discuss your situation, should you need any assistance enhancing your Customer Experience.  Regardless, please give us feedback; we love hearing from you! Contact us via our website, or reach out via social media.

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Celebrating 29 Years: A Message from Our Founder https://transforming.com/2024/04/04/celebrating-29-years-the-journey-of-transforming-solutions-inc/ https://transforming.com/2024/04/04/celebrating-29-years-the-journey-of-transforming-solutions-inc/#respond Thu, 04 Apr 2024 23:39:24 +0000 https://transforming.com/?p=16549 If I’m being completely honest, like most entrepreneurs, I wasn’t thinking 29 years in the future when I started Transforming Solutions, Inc., back in 1995. But here we are, celebrating our 29th anniversary! After working at one of the largest consulting firms in the world, and two mid-sized firms, I felt that there was an

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If I’m being completely honest, like most entrepreneurs, I wasn’t thinking 29 years in the future when I started Transforming Solutions, Inc., back in 1995. But here we are, celebrating our 29th anniversary! After working at one of the largest consulting firms in the world, and two mid-sized firms, I felt that there was an unmet need to serve clients differently. I wanted to focus on the challenges they encountered as they were striving to grow, adapt and transform.

Now the problem is I’ve never started a company before. I knew that 20% of companies fail in the first year, 50% don’t make it to five years, and 80% don’t make it past 20 years. So, for me, if I made it past 5 years, I would take that as a moral victory. 

So, in April of 1995, I launched TSI. I was soon joined by several other consultants that worked with me at Andersen Consulting (now Accenture). We landed our first client, Rand McNally, who was the world’s leader in maps in the mid-1990’s (before Google maps was born). Our first consulting project was to help them integrate a few acquisitions and streamline their processes in Human Resources, Payroll and Benefit operations, and select a new HR system as well.

We were fortunate and able to land several large corporations as clients- such as SBC/Ameritech, Buzzfeed, and Groupon – and lead various transformation, change management, process improvement and technology selection efforts.  However, only four years into our growth, with “Year 2000” on the horizon, nearly all efforts at our clients were being diverted from projects like ours to other efforts to ensure their systems would survive Y2K.  All of the sudden that five-year hurdle was becoming a bit more ominous.

Consequently, we quickly began to shift our focus away from large corporations to growth-oriented, mid-market companies and landed our first mid-market client, Life Fitness, and helped them optimize their supply chain and many other processes.

We thought this is where we would stay – focused on mid-market, growth-oriented companies and we did just that. Sort of. At least for a while, our focus was on consulting with this part of the market, and we did that through the “dot com” days of the early 2000’s and then the “dot bomb” days that followed. 

Business transformation process graphic for TSI Anniversary

Shortly thereafter, I got more involved with my alma mater, Northern Illinois University, and a wonderful organization for giving back and networking, called the NIU Executive Club. I got to see firsthand how a university and this affinity group worked with the College of Business and other parts of the university. I was nominated to serve this organization as President for about four years.

As fate would have it, this experience opened the door for us to begin pursuing some consulting work in higher education. First, in the Advancement area of Higher Education with our first higher education client being the University of Illinois. Our higher education work took off from there as we successfully completed a variety of projects at Illinois State, NIU, Georgia Tech, University of Chicago, Cal State University at San Luis Obispo, Ole Miss, University of Rhode Island, and many others.

And of course, we are still helping some of the “fastest growing companies” get to that next level, by helping them get clear on the strategies they want to pursue and then to define and improve more efficient processes, select more scalable software, and manage change.

As I reflect on nearly 3 decades, the relationships that we have made with our clients and those that we have made internally within TSI are among my favorite memories.  We have brought on many awesome consultants who have worked as a team and supported each other, without the cut-throat culture filled with politics that exists in so many consulting firms. We evolve each year and continue to learn from each other. I can honestly say that all of those who have come to TSI have taught me a thing or two, and each has left their mark on us, as an organization, and with our clients.

The relationships that we build with our clients are special. We take on some of our clients’ burdens as they are often leading the charge of transformation at their organization. And since we are in this together, we worry, collaborate, and figure things out together.

Fortunately, we did this successfully and we really tried to have some fun along the way too, thus the introduction of rainbows and unicorns and other fun ideas that my creative team members have devised. We often include important topics such as “the beverage fund” to add a spirit of fun while we strive to make change, often in environments where change does not come easily. I want to close with a profound thank you to my family who have been with me for a good part of this journey, my team whose hard work and dedication I cherish, and our clients who have trusted and believed in us from the beginning.

Dan Feely

Transforming Solutions, Inc.

Connect with TSI and Join us in Celebrating our Anniversary by Supporting Our Community

If you are not connected with TSI on LinkedIn, click here so we can stay connected.

While we continue to strive to be the best in our industry, our intention is to not only serve our clients, but our surrounding communities as well. TSI has been proud to call Chicago home for the last 29 years and to work with non-profit organizations like the NIU Foundation, Northern Illinois Food Bank, the Greater Chicago Food Depository, and Feeding America who continue to serve those in need.

If you find yourself looking to help worthwhile causes, we hope you will consider joining our team and supporting these incredible organizations.

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TSI Newsletter – March ’24 : Maximizing Success: Technology and Process Insights Await! https://transforming.com/2024/03/17/tsi-newsletter-march-24-maximizing-success-technology-and-process-insights-await/ https://transforming.com/2024/03/17/tsi-newsletter-march-24-maximizing-success-technology-and-process-insights-await/#respond Sun, 17 Mar 2024 22:50:07 +0000 https://transforming.com/?p=16512 News and updates from TSI We’re delighted to bring you the latest edition of the TSI newsletter. Your ongoing support and interest fuel our commitment to excellence. We have packed a wealth of curated insights and content for our community. Our goal, as always, is to provide value and expertise that aligns with your needs. Top 5

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News and updates from TSI

We’re delighted to bring you the latest edition of the TSI newsletter. Your ongoing support and interest fuel our commitment to excellence. We have packed a wealth of curated insights and content for our community. Our goal, as always, is to provide value and expertise that aligns with your needs.

Top 5 Ways to Make Your Technology Work for You

Transform your frustration into efficiency and your confusion into clarity with our expert tips for navigating the world of technology.

Read more

4 Reasons Your CRM Project Will Fail (and How to Succeed)

Are you tired of seeing CRM projects fail? Let us help you avoid these 4 common mistakes and set it on the path to success.

Read more

5 Guiding Process Improvement Principles

Uncover the key to driving efficiency, quality, and profitability in your organization with our proven process improvement strategies.

Read more

5 ERP Tips for Start-ups and High-Growth Companies

Discover how cloud-based apps like Salesforce, Workday, and NetSuite empower new businesses, while gaining insights on navigating ERP implementation challenges.

Read more

In Case You Missed it…

Here are some external resources you might find interesting:


Udemy reports surge in demand for AI, IT, and leadership training

Stay ahead of the curve by honing your AI and soft skills to thrive in today’s dynamic work environment.

Data-Based Decisions Tip: Convene Regular Data Meetings

Learn how University of Kentucky’s data-driven approach is transforming student success and boosting retention rates.


The IT Leadership Workforce in Higher Education, 2024

Discover the key insights and strategies to empower IT and technology leaders in higher education for a brighter future.


5 Ways AI Empowers Leaders to Drive Results and Win Hearts

Discover how AI can revolutionize your leadership approach and drive unprecedented results in your team.


Identifying Your Company’s Unique Selling Points

Uncover the secrets to gaining a lasting competitive edge for your company in today’s dynamic business landscape.


Gender Inclusion for future-ready workplaces

Empowering women with inclusive workplaces and technology fosters equity, diversity, and business competitiveness.

Looking For a Transformation Partner?

Email us to get started. We offer guidance in selecting the right technology for your business needs, manage your project/program, enhance your business processes, help with organizational change management, or train your team in any of these areas. 

Sign up for our monthly newsletter here.

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TSI Newsletter – February ’24 : Elevate Your Organization With TSI’s Strategies https://transforming.com/2024/02/15/tsi-newsletter-february-24-elevate-your-organization-with-tsis-strategies/ https://transforming.com/2024/02/15/tsi-newsletter-february-24-elevate-your-organization-with-tsis-strategies/#respond Thu, 15 Feb 2024 19:30:43 +0000 https://transforming.com/?p=16419 TSI’s 2024 Conference Schedule TSI is excited to be a part of these upcoming conferences, where we will gather invaluable knowledge on continuous improvement and the latest in the advancement industry. If you will also be attending, we would love the opportunity to connect with you in person. Let’s meet soon! CASE DRIVE Washington, DCMarch

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TSI’s 2024 Conference Schedule

TSI is excited to be a part of these upcoming conferences, where we will gather invaluable knowledge on continuous improvement and the latest in the advancement industry. If you will also be attending, we would love the opportunity to connect with you in person. Let’s meet soon!

CASE DRIVE

Washington, DC
March 25 – 27

NCCI Annual Conference

Rancho Mirage, CA
July 24–26

AASP Summit

New Orleans, LA
November 12-15

Focusing on the Right Mindset for Digital Transformation

Essentials for breaking away from outdated legacy systems, fostering innovation, and embracing the future technology for your 

Read more

TSI’s Tailored Strategies and Training

Discover how TSI’s comprehensive assessments and targeted training can empower your internal consulting team and drive successful process improvement and technology implementation.

Read more

Shared Services Best Practices – 5 Critical Success Factors for Optimization

Discover the key factors to maximize the potential of shared services and propel your organization to the next level of performance.

Read more

7 Questions to Keep your Organization Relevant

When you ask the right questions, you can ignite innovation, drive strategic growth, and set your organization apart from the competition.

Read more

In Case You Missed it…

Here are some external resources you might find interesting:


Do small colleges survive?

Cornell University’s recent report on generative AI offers valuable insights and a framework for navigating its application in academic research.

Deliberate online strategy for first-generation students

Peer-reviewed research found private research universities saw the biggest decline in donor numbers.


Digital Transformation 2.0: The Age of AI

 Insights from the Student Voice survey on career influences and progress, guiding students through the transition from college to the professional world.


2024 Predictions For The Manufacturing Industry

Companies investing in technology, talent retention, and innovation will be best positioned for success in 2024.


Building an Intersectional Approach to Talent Management

Learn how organizations can attract and retain top talent with inclusive policies that recognize diverse employee experiences.


Bridging The Skills Gap to Harness The Power of AI

Empower your employees with reskilling opportunities to drive business value, improve efficiency, and shape the future of work.

Looking For a Transformation Partner?

Email us to get started. We offer guidance in selecting the right technology for your business needs, manage your project/program, enhance your business processes, help with organizational change management, or train your team in any of these areas. 

Sign up for our monthly newsletter here.

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TSI Newsletter – Jan ’24 : Partnering to Achieve More in 2024 https://transforming.com/2024/01/18/tsi-newsletter-jan-24-partnering-to-achieve-more-in-2024/ https://transforming.com/2024/01/18/tsi-newsletter-jan-24-partnering-to-achieve-more-in-2024/#respond Thu, 18 Jan 2024 17:18:03 +0000 https://transforming.com/?p=16402 Starting Strong in 2024 We hope you are off to a great start in 2024! At TSI, we help organizations like yours tackle their most important and challenging organizational change, digital transformation and process improvement projects. Consider us to be your reliable partner so we can help you achieve your goals and tackle your biggest

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Starting Strong in 2024

We hope you are off to a great start in 2024! At TSI, we help organizations like yours tackle their most important and challenging organizational change, digital transformation and process improvement projects. Consider us to be your reliable partner so we can help you achieve your goals and tackle your biggest challenges. We’re excited to connect and learn more about your vision for 2024. Together, let’s ensure your organization is unstoppable this year.

3 Requirements for Successful Organizational Change

Elevate your organizational change efforts with our performance improvement consultants. Overcome common challenges for your organization with proven strategies. 

Read more

Top 4 Reasons To Use a Consultant

Consultants are essential in crucial projects, acting as a compass to guide you. They can be the difference between success and failure. When should your organization bring in an external consultant?

Read more

The Challenges of Digital Transformation

Ever wondered why digital transformation and major systems implementations are so hard to get right? Unlock the secrets to successful digital transformation and system implementations.

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Biotech Start-up: Cloud ERP Selection and Implementation

Case study on how to streamline your operations, boost productivity, and accelerate growth with TSI’s expertise in ERP selection for biotech companies.

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In Case You Missed it…

Here are some external resources you might find interesting:

2024 EDUCAUSE Top 10: Institutional Resilience

Discover the Top 10 issues shaping higher education’s future and the role of resilient institutions in fostering success for both institutions and students.

Tax Changes Reduce College Donations: Study

Peer-reviewed research found private research universities saw the biggest decline in donor numbers.

Students’ Biggest Career Influences

 Insights from the Student Voice survey on career influences and progress, guiding students through the transition from college to the professional world.

Tax Changes Reduce College Donations: Study

Peer-reviewed research found private research universities saw the biggest decline in donor numbers.

Personalization’s Power in Growing Businesses

Stand out from the competition and exceed customer expectations by delivering unique and tailored experiences every time.

Bringing True Strategic Foresight Back to Business

Learn how strategic foresight can boost your organization’s performance and resilience in the face of disruption.

Looking For a Transformation Partner?

Email us to get started. We offer guidance in selecting the right technology for your business needs, manage your project/program, enhance your business processes, help with organizational change management, or train your team in any of these areas. 

Sign up for our monthly newsletter here.

The post TSI Newsletter – Jan ’24 : Partnering to Achieve More in 2024 appeared first on Transforming Solutions Inc..

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Unwrap 2023 with TSI: A Year in Review! https://transforming.com/2024/01/02/unwrap-2023/ https://transforming.com/2024/01/02/unwrap-2023/#respond Tue, 02 Jan 2024 21:07:11 +0000 https://transforming.com/?p=16298 Friends of TSI – Thank you and happy holidays! As the holiday season approaches, we wish you joyous celebrations and a fantastic New Year! Thank you for your continued engagement with us at TSI. 2023 has been a wonderful and productive year.  We’ve been able to help many corporations, higher education institutions, and non-profit organizations with their most important

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Friends of TSI – Thank you and happy holidays!

As the holiday season approaches, we wish you joyous celebrations and a fantastic New Year! Thank you for your continued engagement with us at TSI.

2023 has been a wonderful and productive year.  We’ve been able to help many corporationshigher education institutions, and non-profit organizations with their most important organizational change, technology strategy, process improvement, and training engagements. We are grateful for those who have spread the good word about our work, opening doors to new projects and connections.

Stay warm and let’s stay connected in 2024!

We are so thankful for all of the amazing authors including guest contributors and our very own consultants.

Here are your favorite blog posts from this past year:

  1. 6 Factors of Emotional Intelligence
  2. Current State vs. Future State: How to Embrace the Change
  3. DMAIC – Our Favorite 6 Sigma Word of the Day 
  4. Change Management Model and Making Change Stick 
  5. 3 Reasons an NGO and Non-Profit Organization Needs a Consultant 

Visit TSI Insight to see what else our authors wrote

When this year started, we reflected on change management trends from 2021. We were blown away by how different these trends were in 2023. Will these trends remain consistent in 2024?

  1. Greater integration of technology and digital tools 
  2. Increased focus on employee engagement and empowerment 
  3. Focus on agile and iterative approaches
  4. Greater emphasis on leadership in change
  5. Sustainability and social responsibility
  1. Change Readiness Assessment
  2. Delivery Effectiveness Assessment

Our team is committed to sharing relevant and helpful information from knowledgeable sources. This is why most of our content is produced by TSI’s Founder and Senior Consultants.

  1. Dan Feely: Top 4 Indicators on Whether You Need a “Real” Change Management Plan
  2. Carl Manello: Why is IT So Hard? Artificial Intelligence
  3. Kyle Glick: Why Structured Decision Making is Necessary for Organizations Today

LinkedIn

Thank you for joining our online community over on LinkedIn this past year. We shared #MotivationMonday, #TransformationTuesday, and a few #ThrowbackThursdays. We shared on-site project experience, read insightful articles, and connected with new professionals.

Follow us on LinkedIn to stay in the know about all things TSI in 2024!

Looking For a Transformation Partner?

Email us to get started. We offer guidance in selecting the right technology for your business needs, managing your project/program, enhancing your business processes, helping with organizational change management, or training your team in any of these areas.

Please feel free to forward this newsletter to your network and thank you for taking the time to stay connected with TSI.
For offerings and services please email tsi@transforming.com.
Subscribe to our monthly newsletter here.

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